Effective Business Writing & Communication Skills

Course Overview

One of the essential skills for any successful person is communication skills specially in the business environment. If we can communicate well, we can get our message across to others in an effective way and thus they have proper information, instructions to perform the action required. If we cannot communicate well, we won’t be able to send the proper information to the listener and hence create problems in getting our desired results. Bad communication means your message got lost in translation. Communication breakdowns result in barriers in comprehension and stops you from developing professionally and personally. Even though communication skills are important for success in the workplace there are many people who find these skills to be hard to harness and thus create problems in their progress professionally.
Report writing is an acquired skill. No one is born with the ability to write an awesome report. We all learn with time and from our mistakes. The bad reports guide us and tell us how to improve and what to improve. Report writing is something which needs practice and knowledge about the domain. The audience for whom you are writing the report matters the most, just like in verbal communication, the audience matters. It allows for the writer to tune his report and ensure that the facts, figures, concepts, and message get across to the intended receiver for the action that is needed.
This training is focused mainly on learning how communication works and how to understand concept of report writing. How to communicate exactly what it is that you want to say, what mode/ type of communication is best for certain moments, and what are the factors that are influencing your ability to send receive messages with acumen.

Course Objectives

  • Understanding the concept of message, medium, source and action
  • Being able to understand what others really want
  • Art of persuasion – the framework and concept
  • Effective communication in face of diversity
  • Using your body to convey the message along with verbal
  • Dos and Don’ts of conversation and report writing in corporate environment
  • The language and format of report writing
  • Reporting is not discourse
  • Good and Bad report dilemma
  • Understanding the audience is essential for the desired result

Course Methodology

  • Guided Group Discussions
  • Skill Development Exercises
  • Framework
  • Guided Group Discussions

Target Audience

  • Mid-level managers and supervisors
  • Senior executives and leaders
  • Customer-facing teams
  • Human resources professionals
  • Marketing and public relations professionals
  • Administrative staff
  • Entrepreneurs and business owners
  • Anyone seeking to improve their business communication skills

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